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When through *** to get short term disability always needed more paper work and now has turned into Long Term need more paperwork. Almost a month and a half with no income.

I've been lied so much I lost count. Forms have been filled out 9 times E-mailed,Fax, and mailed, never what they needed. They needed medical records never requested them from doctors. Contacted the state insurance board they lied to them but did back pay after 6 weeks has turned over to long term started all over again.

Customer Service will tell you anything they think you want to hear or the company line.

Product or Service Mentioned: Mutual Of Omaha Disability Insurance.

Reason of review: Poor customer service.

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