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Mutual Of Omaha

Mutual Of Omaha

www.mutualofomaha.com
What is your customer experience with Mutual Of Omaha?

Mutual Of Omaha Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Mutual Of Omaha has a 2.2 star rating from 71 reviews, with 64% saying they would likely recommend. Rating split shows majority unfavorable. Consumers report dissatisfaction despite some positives.

Key Takeaways for Future Customers

  • Mutual Of Omaha reviews note live operators and strong benefit offerings.
  • Expect high price levels and product diversity; try chat for faster contact.
  • Many reviewers request a refund or clarity on automatic payment and billing.

Negative Feedback / Risk Areas

  • Frequent customer complaints about terrible customer service and long hold times.
  • Billing issues including unauthorized withdrawals, refund delays, and payment processing errors.
  • Claim denials and dispute handling seen as manipulative to avoid payouts.

Positive Feedback

Some customers praise helpful, pleasant representatives, knowledgeable agents, and the company’s resources and benefits.

View full overview ›

Media from reviews

Mutual Of Omaha - Fraud
Mutual Of Omaha - They have issued my sister a refund of 2 of my monthly payments and now...Mutual Of Omaha - Excellent customer service and knowledge of the productMutual Of Omaha - Who is my beneficiaryMutual Of Omaha - PissedMutual Of Omaha - Dishonest billing practicesMutual Of Omaha - Injury
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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Show reviews that mention
policy insurance payment account phone dave berger reverse mortgage owner agent fraud
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Tina G Ggd
map-marker Roanoke, Virginia

You took money from my acct w/I my oermission

No one is there to take my call. I want my funds returned to my account immediately. I never requested a policy with them and never agreed to you taking 105.00 from my account.

Loss:
$105

Preferred solution: Full refund

View full review
Anonymous
map-marker Makawao, Hawaii

Not very happy with this com

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my husband life insurance wasn't taking out from his saving account

he been with this company for awile

User's recommendation: is to help with policey

View full review
Anonymous
map-marker Kent, Ohio

Increase of automatic payment from 183 to over 1400 a month

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AI Highlights
  • - Customer wants to speak to a real person about a charge over 1400 vs 183 for 15 years, and says automated options didn't offer help or respect.

I wanted to talk to a real person to fine out why my card was charge over 1400 when for 15 years it was 183. But your automated services did not give me the option I wanted . Dont tell me to keep moving you *** Show some respect

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Scott H Edg

Fraud

AI Highlights
  • - Policy mailed for Mary Burns at 6520 Lacienega Dr, North Highlands.
  • - Mary Burns no longer owns this home since 2017.
  • - John Burns is deceased since 2017.
Mutual Of Omaha - Fraud

I have a policy mailed to my phone for Mary Burns at 6520 Lacienega Dr, North Highlands, CA. Mary Burns used to own this home and has not since 2017.

I think I also received the same one for her husband, John Burns, who has been dead since 2017. Someone is committing fraud in the Burns band.

My name is Scott Harrison. I'm the current home owner.

View full review
Ocean Zgc
map-marker Altoona, Pennsylvania

Check on life insurance payment

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I just wanted to know why my premium didn't show up on our bank account statement but Michelle answered the reason for it.I

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Jim M Jba

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

None at this time

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not good at this time. Have not heard from them.

I need information do not want to lose policies. i hope to hear from them.

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Resolved
Lynell Gbq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Charged but not insured

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Updated by user Apr 12, 2025

They took $273 from my bank and then told me they refused to insure me.

Original review Apr 10, 2025

The same day I was declined insurance approval. I received a letter saying my application wasn't approved. Then a charge for $274 showed up on my CC.

User's recommendation: Don't charge people until you approve their policy

View full review
Resolved
Allison C Qvv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Update payment method

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Updated by user Apr 03, 2025

Company fixed the issue and I have been provided with product or service ordered.

Original review Apr 03, 2025

Call was accidentally disconnected necessary to call back to update my payment method with the company

Cons:
  • None cheaper rate

User's recommendation: Get rid of pissed customers

View full review
Jawanna Czi

Trying to locate Dave Berger concerning a reverse mortgage. His phone is not working.

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AI Highlights
  • - Repeatedly reached agent Dave Berger; calls were disconnected.
  • - Please call 505 319 **** to speak with Dave Berger about a reverse mortgage.

I have called an agent by the name of Dave Berger numerous times. Disconnected each time.

Called reverse mortgage dept same thing.

Please call me at 505 319 ****. I would like to speak with Dave Berger concerning a reverse mortgage we were trying to arrange.

User's recommendation: Try using chat instead of calling.

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Beverly A Qcs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Lost policy

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No answer! Would have liked to speak to someone about this issue. Could you please provide me with the information that I'm requesting?

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Melissa B Vci

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I would like to cancel my policy

Cancel and please let me know that you have received my message.please call me at 419 565 **** or e-mail as soon as possible. thank you

Melissa Buckley

View full review
Resolved
Carolyn N Zlk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: New supplement

AI Highlights
  • - Both female reps were pleasant yet professional.
  • - I will rely on you for information.
  • - It's nice to know someone is smiling back, even on the phone.
Updated by user Mar 04, 2025

Company fixed the issue and I have been provided with apology. I did not have a problem with your company. But thank u for the concern

Original review Feb 17, 2025

Both female reps were so pleasant, but professional. Keep up the good work and I will rely on you for information.

It is so nice to be able to tell if someone is smiling back at you- even on the phone. They deserve a raise.

Pros:
  • Mission accomplished

Preferred solution: I completed my application over the phone. Thank you

View full review
Anonymous
map-marker Manati, Manati

Chequear si el seguro está activo

Quiero chequear el estado de mi seguro pues no sé si me lo sacaron de cuenta el dinero y saber si para mayo puedo pagar el que debo on el de mayo

View full review

Insurance Expert Talks

Exposed: Types of Insurance Scams and Fails

Exposed: Types of Insurance Scams and Fails

The insurance fraud: What is insurance fraud? What are the worst cases? How insurance fraud is discovered? How to protect yourself from an insurance scam? In this video, Charles R. Gallagher, an attorney, exposes the most common insurance fraud examples.

Read full article
Charles
Charles

Charles R. Gallagher, an attorney and managing partner with Gallagher & Associates. His practice focuses on insurance litigation, foreclosure defense and consumer law.

Beverly A Qcs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Policy

No answer

Not able to speak to anyone on this matter

Isnt this the correct phone number for United of Omaha?

Can someone please help me with this issue.

View full review
Don Ggw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They have issued my sister a refund of 2 of my monthly payments and now want me to pay for it and continue to claim I am 2 months behind;

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AI Highlights
  • - They refunded my sister for two of my monthly payments.
  • - They want me to pay for it and claim I'm two months behind.
Mutual Of Omaha - They have issued my sister a refund of 2 of my monthly payments and now...
Updated by user Oct 27, 2024

no replay I am looking for an attorney at this time

Original review Oct 20, 2024

They have issued my sister a refund of 2 of my monthly payments and now want me to pay for it and continue to claim I am 2 months behind; When in fact I have been 1 month ahead for more than 12 years. They screwed up and think I should pay for their error.

User's recommendation: look for a reputable company who does what's right not just decide to rip off whoever is handy

View full review
James K Mbd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Policy need a copy of my policy

I dont have a copy of my policy and have been paying for some time now. I dont have what was promised to me. please help me out and get me a copy of the insurance policy

Preferred solution: A copy of the policy.

View full review

About

Related Companies

United World Life Insurance, Midtown Crossing, Mutual Insurance of Omaha

Summary

Mutual of Omaha is a company that offers a wide range of financial and insurance services for individuals and commercial clients. Mutual of Omaha is known as one of the fastest growing and most reliable insurance companies. Assortment of company's individual products includes medicare supplement insurance, long-term care insurance, annuities, investments, life and disability insurance, and critical illness insurance. Retirement solutions and group benefits list group annuities, special risk insurance, employee assistance program, institutional investments, dental insurance, stop loss insurance etc. Mutual of Omaha provides different insurance plans and financial solutions to help customers to choose the one that fits their needs the most.

Mutual Of Omaha reviews and complaints

Mutual Of Omaha is ranked 138 out of 2420 in Insurance category

Area Served

Canada, USA, Worldwide

Payment Methods

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