Mutual Of Omaha
Mutual Of Omaha Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mutual Of Omaha has 2.3 star rating based on 106 customer reviews. Consumers are mostly dissatisfied.
64% of users would likely recommend Mutual Of Omaha to a friend or colleague.
- Rating Distribution
Pros: Availability of a live operator, Excellent benefits, Big company with lots of resources.
Cons: It is a headache, Customer service is terrible, Finds manipulative means to avoid payouts.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mutual Of Omaha has 2.3 star rating based on 106 customer reviews. Consumers are mostly dissatisfied.
64% of users would likely recommend Mutual Of Omaha to a friend or colleague.
- Rating Distribution
Pros: Availability of a live operator, Excellent benefits, Big company with lots of resources.
Cons: It is a headache, Customer service is terrible, Finds manipulative means to avoid payouts.Recent recommendations regarding this business are as follows: "Try using chat instead of calling.", "Don't charge people until you approve their policy", "Get rid of pissed customers", "Cancel policy life insurance", "Find an insurance company that is contactable (especially if you do not live in their time-zone)".
Most users ask Mutual Of Omaha for the delivery of goods as a solution to their issues.
Review authors value the most Location and Diversity of Products or Services. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Mutual Of Omaha Reviews
"Trying to locate Dave Berger concerning a reverse mortgage. His phone is not working."
I have called an agent by the name of Dave Berger numerous times. Disconnected each time. Called reverse mortgage dept same thing. Please call me at 505 319...
"Charged but not insured"
The same day I was declined insurance approval. I received a letter saying my application wasn't approved. Then a charge for $274 showed up on my CC. User's...
Albuquerque, New Mexico
Trying to locate Dave Berger concerning a reverse mortgage. His phone is not working.
I have called an agent by the name of Dave Berger numerous times. Disconnected each time.
Called reverse mortgage dept same thing.
Please call me at 505 319 ****. I would like to speak with Dave Berger concerning a reverse mortgage we were trying to arrange.
User's recommendation: Try using chat instead of calling.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Seattle, Washington
Resolved: Charged but not insured
They took $273 from my bank and then told me they refused to insure me.
The same day I was declined insurance approval. I received a letter saying my application wasn't approved. Then a charge for $274 showed up on my CC.
User's recommendation: Don't charge people until you approve their policy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Update payment method
Company fixed the issue and I have been provided with product or service ordered.
Call was accidentally disconnected necessary to call back to update my payment method with the company
- None cheaper rate
User's recommendation: Get rid of pissed customers
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Waipahu, Hawaii
Lost policy
No answer! Would have liked to speak to someone about this issue. Could you please provide me with the information that I'm requesting?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mansfield, Ohio
I would like to cancel my policy
Cancel and please let me know that you have received my message.please call me at 419 565 **** or e-mail as soon as possible. thank you
Melissa Buckley
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: New supplement
Company fixed the issue and I have been provided with apology. I did not have a problem with your company. But thank u for the concern
Both female reps were so pleasant, but professional. Keep up the good work and I will rely on you for information.
It is so nice to be able to tell if someone is smiling back at you- even on the phone. They deserve a raise.
- Mission accomplished
Preferred solution: I completed my application over the phone. Thank you
Manati, Manati
Chequear si el seguro está activo
Quiero chequear el estado de mi seguro pues no sé si me lo sacaron de cuenta el dinero y saber si para mayo puedo pagar el que debo on el de mayo
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Waipahu, Hawaii
Policy
No answer
Not able to speak to anyone on this matter
Isnt this the correct phone number for United of Omaha?
Can someone please help me with this issue.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Largo, Florida
They have issued my sister a refund of 2 of my monthly payments and now want me to pay for it and continue to claim I am 2 months behind;
no replay I am looking for an attorney at this time
They have issued my sister a refund of 2 of my monthly payments and now want me to pay for it and continue to claim I am 2 months behind; When in fact I have been 1 month ahead for more than 12 years. They screwed up and think I should pay for their error.
User's recommendation: look for a reputable company who does what's right not just decide to rip off whoever is handy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPolicy need a copy of my policy
I dont have a copy of my policy and have been paying for some time now. I dont have what was promised to me. please help me out and get me a copy of the insurance policy
Preferred solution: A copy of the policy.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI’m needing to talk to someone about stopping a payment just for this month will make up for it each month
I don't know. I'm trying to stop a one-time payment for just this month only. I don't have the funds to pay for this month.
Preferred solution: I would like to not pay this month because I just got to pick between keeping my heat on and paying this insurance bill and I’m needing my heat so can u stop payment only for this month?7
Florence, Texas
Change to new acvount
My previous account has been closed
due to fraud. My credit union has given me a new account.
I would like
To give a live agent my new routing
number. I believe March 25 is when
my payment is due and Physicans
Of Omaha needs my new account.
Please call me at 512-913-****,
Karen Doerfler, owner of this policy.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCuestión For MyInsurance I have a couple months ago get the storm in my Corazon leave three days in the hospital the question she have something for that
Buena la razon tuve un pequeño infartó de Corazón y estuve tres días hospitalizado Me me llevaron a cirugía Me pusieron una manga directamente hasta el corazón para ver si tenía alguna vena tapada gracias a Dios todo salió bien a ver si algo en el en la póliza me ayuda o me o tengo algún beneficio de la póliza porque pues yo como no tengo nada que me me sirvió de apoyo pues me mandaron la doctora puso que no tenía ninguna restricción porque ya ahí me encontré lo que estaba bien pero estoy cogiendo unas Terapias Del Corazón que me La o me obligaron a hacerlo porque por por lo que me dio y esa con con ante ellos pueda estar tranquilo para ir a eso no no pude dejar de trabajar para seguir el tratamiento y por eso yo quería saber si ustedes serían algo que me podía ayudar porque ahora mismo económicamente me veo afectado con el pago del hospital con el pago de la terapia y y un montón de tratamiento que he tenido que hacerme si es posible enviarme porque fue que yo uní dos creo que dos bueno cuando yo tenía el primer plan me cubría un montón de cosas y él me lo me lo el muchacho que me llenó el plan me lo puso las dos cosas juntas pero no sé qué es lo que me realmente me me cubre o no si es posible me pueden llamar hablo español gracias
Preferred solution: Full refund
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSpeak with customer service
Company fixed the issue and I have been provided with apology. Called their customer support number multiple times late at night (I am in Asia & not in their US time-zone) & told the customer support person that my funds had been wired to them weeks earlier.
Each time I was told "Oh, yes, we can see you wired the funds, that should be credited to your account soon". Didn't happen for over a month.
The only way to communicate with United of Omaha is via a 1-800 number which I have to wait until after 10:00 PM to call, as I live in Asia. I called customer service last week and was told 'the funds have been received and they will be transferred into your account right away'. Nothing happened.
I called again today and was told 'the funds have been received; we will tell the billing department to update your account'. I asked what had happened to all the messages I have been sending and was told 'we will tell the billing department to read your messages'...
- Good policies
- Almost uncontactable for non-us residents
Preferred solution: Customer service
User's recommendation: Find an insurance company that is contactable (especially if you do not live in their time-zone)
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Verified Reviewer | This person supports our platform.
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Excellent customer service and knowledge of the product
As I mentioned, excellent customer service and knowledge of the product are important. Why are you asking this question twice?
User's recommendation: Yes so far yes!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Columbus, Ohio
I have a couple months I called to cancel my policy life insurance they said yes but not yet
I have a couple of months since I called them to cancel my life insurance policy. They said yes, but it's not yet cancelled. I want to cancel it, please.
User's recommendation: Cancel policy life insurance
Thank you for taking the time to provide a review. We'd like to look into this further.
Please email your contact information to customercare@***.com, along with the best time to reach you, and one of our customer care associates will be in touch. We look forward to speaking with you.
About
, , Mutual Insurance of Omaha
Mutual of Omaha is a company that offers a wide range of financial and insurance services for individuals and commercial clients. Mutual of Omaha is known as one of the fastest growing and most reliable insurance companies. Assortment of company's individual products includes medicare supplement insurance, long-term care insurance, annuities, investments, life and disability insurance, and critical illness insurance. Retirement solutions and group benefits list group annuities, special risk insurance, employee assistance program, institutional investments, dental insurance, stop loss insurance etc. Mutual of Omaha provides different insurance plans and financial solutions to help customers to choose the one that fits their needs the most.
Mutual Of Omaha is ranked 132 out of 2237 in Insurance category
Canada, USA, Worldwide
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Hola, Josee. Gracias por tomarte el tiempo de escribir una reseña.
Estaremos encantados de analizar esto.
Envíanos un correo electrónico con tu información de contacto a customercare@***.com, junto con el mejor horario para comunicarnos contigo, y uno de nuestros representantes de atención al cliente se pondrá en contacto contigo. Esperamos poder hablar contigo.