Mutual Of Omaha Cancer Insurance Doesn't Pay

39 of 41 Mutual Of Omaha reviews

I have had a Mutual of Omaha Cancer Policy since 2005.In the past year and a half I have been diagnosed with breast cancer, first on one side and then 6 months later on the other side.

The cancer insurance I pay $200 for each year, only paid $800 total for the first side that included biopsies, lumpectomy, and radiation. Now I am onto my second round of radiation after having biopsies and a lumpectomy, mind you for the other breast, and they don't want to pay. As if having breast cancer is only supposed to happen to a person once. They have the worst customer service and won't explain anything.

I have had to submit all doctors statements and coded paperwork on 3 occasions.I would recommend that everyone steer clear of anything having to do with Mutual of Omaha insurance.

This review is a subjective opinion of a user.
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Cancer Insurance
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Helpful? 102 Yes 102 162 No 162
Had the same issue 63 Yes 63
39 of 41 Mutual Of Omaha reviews
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Nov 11 #1239513 Chickamauga, Georgia, United States

I keep reading these post about then not paying and asking myself whats the problem... Unless you were diagnosed with cancer within the time frame allotted or already had cancer and didnt out that on the application, there is no reason they shoudnt pay and pay within 30 days, I worked with insurance for over 15 years and never seen this. Well I did but we always instructed the client to take their paperwork totheir states Insurance Commissioner, HE is the last person they want to talk to. He.SHE will bust their chops. Im taking out the insurance My answers were clear and I didnt make any false statements in the application either. so the way I see it they will pay unless its listed under the policy provisions, like pre-existing clause, or I dont keep my premiums up. What people tend to forget is that if you ever allow the policy to lapse then the 30 days, 2 years, 12 months etc waiting period starts all over. You are diagnosed when the policy is OOF and suddenly remember to pay it, they will probably not pay. Most policys have a 2 year elimination where if the policy is in full force with no lapse in coverage iits incontestable, meaning they pretty much have to pay no matter what, I had one several years back that excluded certain types of cancers. basically you had to be on your death bed to collect. I dropped that policy. If anyone is havng issues I would be more than glad to help out free of charge. Just get a copy of your policy black out your name and... Show more

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Mar 01 #1120446

Thanks for the heads up, was just about to mail it. I thank you for sharing. To the shredder with this application.

2 0 Reply

Feb 28 #1119547

You need to take all your paper work to a attorney and you will get paid

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Feb 19 #1114460

After reading this and all the other complaints about this company, I will not sign up for their cancer policy. I was just about to put it in the mail. Thanks for posting comments, I always check for them.

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Feb 12 #1110723

Having read enough about the crummy way in which Omaha has treated claimants, I will not pursue the "cáncer insurance".
Thank all of you for sharing your experiences.

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Jan 26 #1101344

I just received their application and $9.97/month premium is stated. I had early stage breast cancer 6 months ago and thought this might be a good supplemental insurance to have. After reading these (which I'm thankful I did), I will choose not to take out this coverage!

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Sep 19, 2014 #872448 Monroe, Georgia, United States

I also decided to take the cancer policy. After they cashed my checks for the premiums for 4 months I developed urine cancer. Was notified yesterday that they will not pay and are sending my premiums back. Will never recommend them to anyone.

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Apr 16, 2014 #805952

I have a cancer policy with All State but it is higher then this Mutual Of Omaha so I was thinking to change since the coverage was about the same. I am glad I read all the posts and will stick with what I have.

4 0 Reply
Mary Engel

Apr 07, 2014 #802789 Waxahachie, Texas, United States

I too, just received their application in the mail. Since cancer runs in the family, I decided it would be a good idea to buy it. So glad I googled it and read all the negative comments! Thank you everybody!!!

4 0 Reply

Mar 28, 2014 #799752

I thought it was a good product until I started reading the posts. won't be renewing my policy. hate that I'e already thrown money away. wish I wuld have know this sooner.

5 1 Reply

Feb 09, 2014 #783578

Iknow how you feel.My father had cancer coverage for many years.He passed in 2011 from cancer.I have sent in all the info they wanted,talked to them many times and emailed the head office many times.It is comeing up on 3 years and I still have not got any thing from them.Not even something saying that they were or were not going to pay up.Save you money don't but this stuff.

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Jan 24, 2014 #777581

I just submitted my first claim for preventive care, a mammogram. $150.00 they paid $120.00 My policy said they will pay 100% of the preventive, that was not 100%. I can deal with that, but know with all the problem everyone is having it makes me wonder if I need to go to AFLAC and Leave Mutual of Omaha. :?

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Feb 20, 2014 #787126

Don't do Aflac, same thing. I think people are better off finding a financial advisor and putting what you would have toward investments that you can pay your bills will as the supplement. They want your money. They do not care about you.

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Jun 17, 2015 #996212 Jefferson, New York, United States

We did have Aflac 11 years ago and they weird excellent . Upon diagnosis and biopsy . We were paid within weeks 6000 dollars

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Happy Customer

Dec 22, 2013 #762595

I have had a cancer policy with Mutual of Omaha since April of 2008. After reading some of the reviews here, I almost cancelled the policy. I am so thankful that I did not cancel. My husband had s couple of skin cancers removed this Spring. I wrote to the company and they responded with the information that I needed to file a claim. We had a check in less than three weeks. In October of 2013, he had more skin cancers removed and we had the same success in receiving payment from Mutual of Omaha. I highly recommend Mutual of Omaha Cancer Insurance.

Happy customer from Texas

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Aug 27, 2013 #707479 Albuquerque, New Mexico, United States

I have Cancer policy that needs renewing and Now I'm going to cancel it. Geez.. You count on coverage like this and it's shameful that they don't pay out. Isn't this consumer fraud? There must be some regulating commission that could help with your issues. Well I guess it was too good to be true. Call me a sucker.. :(

1 0 Reply

Apr 30, 2013 #643905 Tucson, Arizona, United States

I recieved this application today, I am sure glad I saw this website. I too am throwing it in the trash. I have had such problems with Metlife paying on an injury several years ago, some of these companies are very disreputable. Mutual of Omaha used to be a reputable company, don't know what happened. Buyer beware.

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Apr 11, 2013 #636238 Overland Park, Kansas, United States

Like many of you, after reading the posts, I've decided not to enroll. Thanks for saving me from throwing my money away.

1 0 Reply

Mar 15, 2013 #623434 Shreveport, Louisiana, United States

I'm about to file a claim now. Got on the phone quickly with a rep today and hope I get paid what she and my policy say I will. We'll see.

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