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Contact Mutual Of Omaha Customer Service

How to Reach a Person at Mutual Of Omaha

Verified Contact Information

Toll-Free Number:

  • 1-800-775-6000
Call customer service
Send Message

Customer Service:

  • 1-800-646-7592
    Annuities
  • 1-877-999-2330
    Dental
  • 1-800-843-2455
    Retirement Annuity
  • 1-888-917-7191
    Retirement Services
  • 1-800-775-1000
  • 1-800-524-2324
  • 1-800-228-7104
  • 1-866-351-5646

Claims:

  • 1-800-877-5176

Mutual Of Omaha Emails:

Customer Service
Legal
Privacy Inquiries
Technical Support

Mutual Of Omaha Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Mutual Of Omaha Phone Number
1 (800) 775-6000
Average Hold Time
00:02:17
Average Calls duration
5 minutes
Most Popular Mutual Of Omaha Email Address
customercare@mutualofomaha.com
Mutual Of Omaha Live Agent Availability
24% of callers successfully reach a real person
Issue Resolution Rate
Low (28% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Mutual Of Omaha Customer Service?

Most Popular Number:

(800) 775-6000
Total calls: 1 047 Issues resolved: 82 Last call: May 8, 2026

The Mutual of Omaha support team is readily available via phone to assist existing and new customers regarding various insurance plans, such as supplemental, life, and employer-based plans. You can dial one of the published company numbers and get a quote for multiple plans. Customers can avail of an automated phone experience, which is available 24 hours, seven days a week. This Mutual Of Omaha phone number is 1-800-775-6000. There are other customer service numbers depending on the department. For annuities, you can speak to the representative at 1-800-646-7592. For dental concerns and insurance plans, use 1-877-999-2330. Regarding retirement annuity, call Mutual Of Omaha by dialing 1-800-843-2455. For existing customers, it's best to have the policy number, coverage or coverage ID, or the insured date of birth.

The automated phone number is available 24 hours, seven days a week. To speak to a Mutual of Omaha support representative, the official website provides detailed hours of operation. The support team is open seven days a week, and the Mutual Of Omaha hours start at 8 AM and end at 8 PM. So, dialing the numbers during this period is best to speak to customer service regarding the insurance plans or any other queries.

The insurance company's official website conveniently displays its contact numbers and email addresses so customers can reach out to them without hassle. To begin with, head to the official website and navigate to the top right corner to click on the Support section. On the page, head to the Contact Us section, where you will find several topics. From account information and claims to policy status and coverage and benefits, you can get assistance from the Mutual of Omaha support team to resolve the issue that you are facing.

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Contact Information

Mutual Of Omaha Website:

Mutual Of Omaha Help Center:

Corporate Office Address:

Mutual of Omaha Insurance Company
3300 Mutual of Omaha Plaza
Omaha, Nebraska 68175
United States

Fax:

+1 (402) 978 5944

Summary of Mutual Of Omaha Customer Service Calls

1.5K TOTAL
CALLS
04:56 AVG CALL
DURATION
28% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Mutual Of Omaha?

Product/ Service Question:

  • “Cancle policy”
  • “My daughter accidentally threw my policy away”
  • “Policy information”

Payments and Charges Question:

  • “Pay bill”
  • “Increase of automatic payment from 183 to over 1400 a month”
  • “Payment”

Request for Information Question:

  • “Status”
  • “Check my policy”
  • “Update payment information”

Activation/ Cancellation Question:

  • “Cancel coverage”
  • “Cancel policy”
  • “T9 cancel my policy”

Account Question:

  • “My account”
  • “Forgot password”
  • “Reset password”

Return/ Replace Question:

  • “Change my bank acct info”
  • “Change payment date”
  • “Change banking information”

Cards Question:

  • “I’m applying for Medicaid & due to recent move to Assisted living I can’t locate my card & also can’t remember #. I need a printout of how much I’ve paid for my supplemental insurance in 2025”
  • “New card number visa”
  • “Change your card number”

Employment Question:

  • “401k”
  • “401K withdrawal”
  • “Help with 401k payout”

Shipping and Delivery Question:

  • “Mail carrier can't deliver”
  • “Did not get an email receipt I am not pissed”
  • “I have not received my package form yet”

Refund Question:

  • “Refund”
  • “Because I want my refund you charged me for two months and I don’t even have a policy”
  • “Lost Refund check”

Staff Question:

  • “Customer service number for Supplement plan client”
  • “I didn't not order this services and need a refund on all transactions”
  • “I need a letter to show my local department of human services office that I no longer have life insurance with you so I can get assistance from them”

Website/ Application Question:

  • “Submitting application”
  • “Application and policy information”

Other Question:

  • “Claim benefits”
  • “Disenroll december 31, 2025 due to Medicare advantage enrollment starting 1/1/26.”
  • “Coverages”

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