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2.1 Based on 7 reviews
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  • Customers like
    • John wayne cancer insurance 1
  • Customers don't like
    • Poor documentation of product 1
    • Terrible customer service 1
    • Very poor customer service when there is a problem 1
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My husband submitted a claim and actually recieved a check with 10 days. Add comment

The company i work for uses mutual of Omaha for insurance for their workers. I was recently injured at work and got put on workers comp. I signed some paperwork for it through mutual of Omaha and they said i would receive money for the weeks I missed, plus payment for every week after that. The representative said she sent out the check Monday..That was almost two weeks ago. I have not received any kind of checks. I call a week later to find out... Read more

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I had had a Whole Life Policy for approximately 20 years. They had been drafting from the same bank account for over the past decade. I noticed within days that the Jan '16 payment had not been drafted. I began calling to be told that the policy had been cancelled due to "underpayment" of premiums. I was not the one submitting their monthly draft for payment. They were! If there was an issue with what they were drafting, then they had the... Read more

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I was approached by a sales lady from TZ Insurance (a broker for MOO) who sold me on a Supplemental Plan G with $166 deductible. Sounded great over the phone. She gave me her direct number and email and said if I had any questions... emails, phone calls, etc. NEVER returned. Ignored me completely. MOO provided NO INSTRUCTIONS or guides about what to do (I transitioned off an Advantage Plan with copays and no hassles). Try calling any of the MOO... Read more

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My mom was manuevering to a bedside commode when she took a fall and broke her hip. She ended up passing away from injuries sustaining during the fall. My brother and I put in a claim to Mutual of Omaha, as she had an accidental insurance policy with them. They denied the claim. My mom had paid on accidental insurance for over 40 years. The death certificate shows it was an accidental death...blunt hip trauma and still it is... Read more

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Just got raised from 136.47 to 152.86 /month...12%...and this after only one year of coverage, no major surgeries or hospital stays. They say it's due to "rising healthcare costs and my age", went from 71 to 72. Granted, healthcare in this country is in a downward spiraling mess, but a new policy going up 12% after the first year is appalling . I'm cancelling my policy as soon as my new coverage with a competing company begins ($139.00/mo). ... Read more

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Thanks to John Wayne Cancer Insurance I received a check with all payments made. Thanks for the good coverage and check! I AM NOT PISSED, I AM HAPPY WITH JOHN WAYNE Cancer Insurance I AM NOT PISSED, I AM HAPPY WITH JOHN WAYNE Cancer Insurance I AM NOT PISSED, I AM HAPPY WITH JOHN WAYNE Cancer Insurance I AM NOT PISSED, I AM HAPPY WITH JOHN WAYNE Cancer Insurance I AM NOT PISSED I AM NOT PISSED, I AM HAPPY WITH JOHN WAYNE Cancer Insurance I AM... Read more

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7 yrs ago myself, husband and son took out life insurance policies. 14 mos ago I had to close my checking acct. I called mutual of Omaha with the new routing number and acct number. They moved mine and my sons over but for some reason not my husbands, a yr later we get a letter stating that his life insurance is canceled. I called and was told that to reinstate it I need to pay close to 5k and that includes a 6.% interest and he needs to take a... Read more

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Broken wrist, emergency room visit $3018.00 recieved check in mail from mutual for $3018.00. one month later. follow up visits at Sportsmed 905 dollars. They paid that, no issues. Premium was dirt cheap.I see all these complaints here. All 29 of them. Not bad for a Nationwide Company since 1909. That's less than one complaint every every 1000 days. I think having a good agent is helpful at claim time. I am not saying they are perfect, few... Read more

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I submitted a letter of cancellation to Mutual o Omaha life insurance company as I cannot afford the policy anymore due to hardship financially. They continue to take my auto withdraw premium of $69 every month. It will put me in overdraft. I sent them a certified letter requesting cancellation. I have not heard a word back from them. I have called them and wait 1/2 hour to an hour and no one answers. All I hear is "please continue to hold until... Read more

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